Role stress, burnout and their effects o
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Osman M. Karatepe; Orhan Uludag
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Article
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2008
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John Wiley and Sons
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English
⚖ 127 KB
## Abstract Based on data obtained from frontline hotel employees in Northern Cyprus, this study investigated the effects of role stress and burnout on job performance. It was found that role ambiguity decreased job performance while role conflict enhanced job performance. The results indicated tha