Dynamic workflow changes: A metadata approach

✍ Scribed by Dan Ziegler; Dennis Markopoulos; Lisa Steffens; Tony Chou

• Book ID: 104329061
• Publisher: Elsevier Science
• Year: 1998
• Tongue: English
• Weight: 494 KB
• Volume: 35
• Category: Article
• ISSN: 0360-8352
• DOI: 10.1016/s0360-8352(98)00036-9

✦ Synopsis

In many businesses, information systems must be able to respond quickly and effectively to changing conditions so that productivity is maintained and potential losses are avoided. A metadata approach is proposed that dynamically assigns work according to the skill level of account managers. A prototype user interface is presented.