Dynamic workflow changes: A metadata app
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Dan Ziegler; Dennis Markopoulos; Lisa Steffens; Tony Chou
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Article
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1998
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Elsevier Science
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English
โ 494 KB
In many businesses, information systems must be able to respond quickly and effectively to changing conditions so that productivity is maintained and potential losses are avoided. A metadata approach is proposed that dynamically assigns work according to the skill level of account managers. A protot