""Foreword""
""Table of Contents""
""Acronyms and abbreviations""
""Country profile""
""Executive summary""
""Assessment and key recommendations""
""The economic and institutional relevance of innovation for the Dominican Republic in a broader regional perspective""
""Introduction""
""Economic context""
""The relevance of public sector innovation and its impacts""
""Latin American and Caribbean bureaucracies""
""Note""
""References""
""Strategic workforce planning and management to meet current and future public service delivery challenges in the Dominican Republic"" ""Introduction""""Workforce size and structure: accounting for public employees and their costs is improving""
""Size and scope of the career public service""
""Avoiding unplanned long-term growth of public employment costs""
""Developing strategic workforce planning""
""Reforming the pay system""
""Key recommendations""
""Notes""
""References""
""Investing in the future by acquiring, building and retaining talent in the Dominican public administration""
""Introduction""
""Recruitment, promotion and careers: importance of flexibility and diversity"" ""Towards strategic competency management""""Necessity of investing in training and development""
""Key recommendations""
""Notes""
""References""
""Enhancing performance orientation and building leadership for stronger public sector performance in the Dominican Republic""
""Introduction""
""Enhancing performance orientation""
""Managing senior management""
""Key recommendations""
""Notes""
""References""
""Strengthening HRM reforms in the Dominican public administration for more innovative and tangible results""
""Introduction"" ""Embedding core values and promoting values-based management""""Significant variations in HRM capacity and division of responsibilities""
""Effectiveness of reform arrangements in implementing change""
""Key recommendations""
""Note""
""References""
""Complementary innovative approaches for an efficient and effective public administration leading to better service delivery in the Dominican Republic""
""Introduction""
""Broadening and deepening the Dominican public sector innovation scope in a targeted way"" ""Increasing the institutional and organisational capacity to implement reforms""""Releasing resources for better service delivery through regulatory reform inside government""
""Pragmatic participatory approaches for better policies and more innovative public service delivery""
""Key recommendations""
""References""
""Bibliography""
""Annex A. Slovenian public salary reform""
""Annex B. Open and inclusive policy making for better performance""
""Annex C. M-government Checklist""