𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Does the customer come first in your boardroom?

✍ Scribed by John A. Quelch; Gail McGovern

Publisher
John Wiley and Sons
Year
2004
Weight
90 KB
Volume
2005
Category
Article
ISSN
1087-8149

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

Ensuring that the company's strategic plans are customer driven.

πŸ“œ SIMILAR VOLUMES

The customer always comes first
The customer always comes first
✍ Andy Churley πŸ“‚ Article πŸ“… 2005 πŸ› Elsevier Science βš– 74 KB

W ith new payment channels such as mobile, digital TV and multimedia kiosks coming on stream, the need for a single identification and verification (ID&V) gateway is rising. In addition, up to a quarter of help desk calls, at between $10 and $31 per call, are to do with password problems.

The Map in Your Head: How Does the Brain
The Map in Your Head: How Does the Brain Represent the Outside World?
✍ J. Leo van Hemmen πŸ“‚ Article πŸ“… 2002 πŸ› John Wiley and Sons 🌐 English βš– 238 KB πŸ‘ 1 views

In neurophysics, a "map" is a neuronal representation of the outside world. It originates from spatiotemporal activity of a sensory organ. For example, touch provides a one-to-one representation of our skin in the cortex, a somatosensory map. In a similar way, visual and auditory maps are representa