Comparative assessment of tourist satisf
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M Kozak
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Article
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2001
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Elsevier Science
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English
β 119 KB
This study attempts to present the "ndings of a self-administered survey carried out among 1872 British and German tourists visiting Mallorca and Turkey in the summer of 1998. The prime objective of the study is to determine whether there are di!erences between satisfaction levels of two nationaliti