𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Development of a service quality model for academic libraries

✍ Scribed by Muhammad Usman Awan, Khalid Mahmood

Book ID
118809087
Publisher
Springer Netherlands
Year
2011
Tongue
English
Weight
225 KB
Volume
47
Category
Article
ISSN
0033-5177

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## Abstract The authors propose a bibliometric model for discarding journal volumes at academic libraries, i.e., removal to offsite storage as part of the library's serials collection. The method is based on the volume as the unit of measurement and on user satisfaction with given titles. The disca