International sales team development and support increasingly require attention to knowledge management processes and cross-cultural factors. Modern technologies for group collaboration and distance learning can be employed for increased efficiency and effectiveness to support traditional methods of
Developing a model for technology and cultural factors in knowledge management: a factor analysis
โ Scribed by Sandra Moffett; Rodney McAdam; Stephen Parkinson
- Publisher
- John Wiley and Sons
- Year
- 2002
- Tongue
- English
- Weight
- 254 KB
- Volume
- 9
- Category
- Article
- ISSN
- 1092-4604
- DOI
- 10.1002/kpm.152
No coin nor oath required. For personal study only.
โฆ Synopsis
Abstract
Continual development in the field of Knowledge Management (KM) has led to a number of critical factors being highlighted in the literature. These issues include the macroโenvironment, organizational climate, technological, informational, cultural and people factors. Understanding of these issues is currently limited by a paucity of systematic empirical research addressing the relationship between the cultural and technological aspects of Knowledge Management. This paper describes the development of a conceptual model for Knowledge Management implementation, which is based on a university/industry partnership and a successful PhD study. Moreover, the paper covers theoryโtesting and refinement of the model using large survey empirical analysis. It is concluded that the model can be used across a wide spectrum of organizations to show how cultural and technological aspects of Knowledge Management can be systematically integrated into organizations. Copyright ยฉ 2002 John Wiley & Sons, Ltd.
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