Quality function deployment (QFD) has been used to translate customer needs (CNs) and wants into technical design requirements (DRs) in order to increase customer satisfaction. QFD uses the house of quality (HOQ), which is a matrix providing a conceptual map for the design process, as a construct fo
✦ LIBER ✦
Determining the mobile commerce user requirements using an analytic approach
✍ Scribed by Gülçin Büyüközkan
- Book ID
- 113558117
- Publisher
- Elsevier Science
- Year
- 2009
- Tongue
- English
- Weight
- 333 KB
- Volume
- 31
- Category
- Article
- ISSN
- 0920-5489
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