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Determinants of customers' online purchase intention: an empirical study in India

✍ Scribed by Goyal, Anita; Thamizhvanan, Arun; Xavier, M.J.


Book ID
121856310
Publisher
Emerald (MCB UP )
Year
2013
Tongue
English
Weight
101 KB
Volume
5
Category
Article
ISSN
1755-4195

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## Purpose The purpose of this paper is to understand customers' repurchase intentions in online shopping. This study extends the technology acceptance model (TAM) by introducing e‐service quality dimensions, trust and enjoyment in the development of a theoretical model to study customers' repurcha