Designing the user interface: strategies for effective human-computer interaction

✍ Scribed by Cohen, Maxine S.; Elmqvist, Niklas; Jacobs, Steven M.; Plaisant, Catherine; Shneiderman, Ben

• Publisher: Pearson
• Year: 2016;2018
• Tongue: English
• Leaves: 625
• Edition: Sixth edition
• Category: Library

✦ Synopsis

KEY BENEFITProvides a broad survey of designing, implementing, managing, maintaining, training, and refining the user interface of interactive systems.KEY TOPICSUsability of Interactive systems; Universal Usability; Guidelines, Principles, and Theories; Design Processes; Design; Evaluation and the User Experience; Design Case Studies; Interaction Styles; Direct Manipulation and Immersive Environments; Fluid Navigation; Express Human and Command Languages; Devices; Communication and Collaboration; Design Issues; Advancing the User Experience; The Timely User Experience; Documentation and User Support (a.k.a. Help); Information Search; Data Visualization.MARKETAn ideal reference for HCI professionals.

✦ Table of Contents

Cover......Page 1
Title Page......Page 4
Copyright Page......Page 5
Preface......Page 8
Acknowledgments......Page 11
About the Authors......Page 14
Brief Contents......Page 16
Contents......Page 18
Part 1: Introduction......Page 23
Chapter 1: Usability of Interactive Systems......Page 25
1.1. Introduction......Page 27
1.2. Usability Goals and Measures......Page 34
1.3. Usability Motivations......Page 36
1.4. Goals for Our Profession......Page 41
Chapter 2: Universal Usability......Page 57
2.1. Introduction......Page 59
2.2. Variations in Physical Abilities and Physical Workplaces......Page 60
2.3. Diverse Cognitive and Perceptual Abilities......Page 62
2.4. Personality Differences......Page 63
2.5. Cultural and International Diversity......Page 64
2.6. Users with Disabilities......Page 67
2.7. Older Adult Users......Page 70
2.8. Children......Page 72
2.9. Accommodating Hardware and Software Diversity......Page 75
Chapter 3: Guidelines, Principles, and Theories......Page 81
3.2. Guidelines......Page 83
3.3. Principles......Page 89
3.4. Theories......Page 105
Part 2: Design Processes......Page 123
Chapter 4: Design......Page 125
4.1. Introduction......Page 127
4.2. Organizational Support for Design......Page 129
4.3. The Design Process......Page 132
4.4. Design Frameworks......Page 138
4.5. Design Methods......Page 142
4.6. Design Tools, Practices, and Patterns......Page 150
4.7. Social Impact Analysis......Page 156
4.8. Legal Issues......Page 158
Chapter 5: Evaluation and the User Experience......Page 167
5.1. Introduction......Page 169
5.2. Expert Reviews and Heuristics......Page 172
5.3. Usability Testing and Laboratories......Page 176
5.4. Survey Instruments......Page 188
5.5. Acceptance Tests......Page 193
5.6. Evaluation during Active Use and Beyond......Page 194
5.7. Controlled Psychologically Oriented Experiments......Page 200
Chapter 6: Design Case Studies......Page 211
6.1. Introduction......Page 213
6.2. Case Study 1: Iterative Design Evaluation of Automated Teller Machines (ATMs)......Page 214
6.3. Case Study 2: Design Consistency at Apple Computer......Page 217
6.4. Case Study 3: Data-Driven Design at Volvo......Page 219
6.5. General Observations and Summary......Page 222
Part 3: Interaction Styles......Page 227
Chapter 7: Direct Manipulation and Immersive Environments......Page 229
7.1. Introduction......Page 231
7.2. What Is Direct Manipulation?......Page 232
7.3. Some Examples of Direct Manipulation......Page 239
7.4. 2-D and 3-D Interfaces......Page 249
7.5. Teleoperation and Presence......Page 252
7.6. Augmented and Virtual Reality......Page 257
Chapter 8: Fluid Navigation......Page 271
8.1. Introduction......Page 273
8.2. Navigation by Selection......Page 275
8.3. Small Displays......Page 288
8.4. Content Organization......Page 291
8.5. Audio Menus......Page 296
8.6. Form Fill-in and Dialog Boxes......Page 297
Chapter 9: Expressive Human and Command Languages......Page 311
9.1. Introduction......Page 313
9.2. Speech Recognition......Page 314
9.3. Speech Production......Page 325
9.4. Human Language Technology......Page 326
9.5. Traditional Command Languages......Page 330
Chapter 10: Devices......Page 337
10.1. Introduction......Page 339
10.2. Keyboards and Keypads......Page 341
10.3. Pointing Devices......Page 347
10.4. Displays......Page 365
Chapter 11: Communication and Collaboration......Page 385
11.1. Introduction......Page 387
11.2. Models of Collaboration......Page 391
11.3. Specific Goals and Contexts......Page 397
11.4. Design Considerations......Page 405
Part 4: Design Issues......Page 423
Chapter 12: Advancing the User Experience......Page 425
12.1. Introduction......Page 427
12.2. Display Design......Page 428
12.3. View (Window) Management......Page 434
12.4. Animation......Page 440
12.5. Webpage Design......Page 442
12.6. Color......Page 445
12.7. Nonanthropomorphic Design......Page 451
12.8. Error Messages......Page 455
Chapter 13: The Timely User Experience......Page 465
13.1. Introduction......Page 467
13.2. Models of System Response Time (SRT) Impacts......Page 469
13.3. Expectations and Attitudes......Page 473
13.4. User Productivity and Variability in SRT......Page 475
13.5. Frustrating Experiences......Page 477
Chapter 14: Documentation and User Support (a.k.a. Help)......Page 485
14.1. Introduction......Page 487
14.2. Shaping the Content of the Documentation......Page 488
14.3. Accessing the Documentation......Page 494
14.4. Reading from Displays versus Reading from Paper......Page 499
14.5. Online Tutorials and Animated Demonstrations......Page 504
14.6. Online Communities and Other Avenues for User Support......Page 507
14.7. The Development Process......Page 509
Chapter 15: Information Search......Page 517
15.1. Introduction......Page 519
15.2. Five-Stage Search Framework......Page 523
15.3. Dynamic Queries and Faceted Search......Page 533
15.4. Command Languages and “Natural” Language Queries......Page 538
15.5. Multimedia Document Search and Other Specialized Search......Page 539
15.6. The Social Aspects of Search......Page 543
Chapter 16: Data Visualization......Page 551
16.1. Introduction......Page 553
16.2. Tasks in Data Visualization......Page 554
16.3. Visualization by Data Type......Page 562
16.4. Challenges for Data Visualization......Page 570
Afterword: Societal and Individual Impact of User Interfaces......Page 579
A.1. Future Interfaces and Grand Challenges......Page 581
A.2. Ten Plagues of the Information Age......Page 585
Name Index......Page 592
Subject Index......Page 598
Credits......Page 616

✦ Subjects

Design;Nonfiction;Science;Computer Science;Programming;Textbooks;Software;Reference;Technology;Usability;Technical