✍ Scribed by Joan Greenbaum (editor), Morten Kyng (editor)
No coin nor oath required. For personal study only.
The contributors to this important volume begin with a simple premise: Computer system development is difficult, not primarily because of the complexity of technical problems, but because of the social interaction involved when users and designers learn to create programs and express ideas together. Based on this important concept, they offer concrete suggestions for ways that system developers can experiment with new perspectives and techniques for cooperating with users - especially during the early phases of the design process. The editors' primary goal is to stimulate the creation of useful computer systems - systems that support and sustain the fragile relationship of the people, the working environment, and the computer technology itself.
Contents
Preface: Memories of the Past • Joan Greenbawn and Morten Kyng
1 Introduction: Situated Design • Joan Greenbawn and Morten Kyng
Part I: Reflecting on Work Practice
2 From Human Factors to Human Actors: The Role of Psychology and Human-Computer Interaction Studies in System Design • Liam Bannon
3 Taking Practice Seriously • Eleanor Wynn
4 Understanding Practice: Video as a Medium for Reflection and Design • Lucy A. Suchman and Randall H. Trigg
5 Language, Perspectives, and Design • Peter Bøgh Andersen and Berit Holmqvist
6 Workplace Cultures:Looking at Artifacts, Symbols, and Practices • Keld Bødker and Jesper Strandgaard Pedersen
Part II: Designing for Work Practice
7 Setting the Stage for Design as Action • Susanne Bødker, Joan Greenbaum, and Morten Kyng
8 Generating Visions:Future Workshops and Metaphorical Design • Finn Kensing and Kim Halskov Madsen
9 Cardboard Computers: Mocking-it-up or Hands-on the Future • Pelle Ehn and Morten Kyng
10 Design in Action:From Prototyping by Demonstration to Cooperative Prototyping • Susanne Bødker and Kaj Grønbæk
11 There’s No Place Like Home: Continuing Design in Use • Austin Henderson and Morten Kyng
12 From System Descriptions to Scripts for Action • Pelle Ehn and Dan Sjögren
13 Epilogue: Design by Doing • Joan Greenbaum and Morten Kyng
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