Dealing With Difficult People

✍ Scribed by David Brown

Publisher: HarperCollins Publishers
Year: 2010
Tongue: English
Series: Collins Business Secrets
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:

Understand the different types of troublemakers

Stay calm and firm when other people can't

Deal with difficult bosses, direct reports, and colleagues

Create win-win scenarios

Develop productive relationships with people you don't like

✦ Subjects

Business; Management; Nonfiction; BUS000000

📜 SIMILAR VOLUMES

Dealing With Difficult People

📁 Dealing With Difficult People

✍ Roy Lilley 📂 Library 📅 2001 🏛 Kogan Page 🌐 English

<div><h3>Review</h3><p>“Suitable for anyone who has to deal with difficult colleagues or the public. It will help you to enjoy difficult people: unlock them, influence them and improve their performance.” – <em>Business Executive</em></p><h3>Product Description</h3><p>Workplaces are filled with all

Dealing With Difficult People

📁 Dealing With Difficult People

✍ Roy Lilley 📂 Library 📅 2001 🏛 Kogan Page 🌐 English

Dealing With Difficult People

📁 Dealing With Difficult People

✍ Rhonda Scharf 📂 Library 📅 2014 🏛 Rhonda Scharf 🌐 English

Whether you have to handle a customer who shouts at you for doing your job, or a team member who takes credit for your ideas, this book will show you ways to stop falling victim to those difficult people who make life miserable for the rest of us.Rhonda Scharf is a professional speaker, trainer and

Dealing With Difficult People

📁 Dealing With Difficult People

✍ Brinkman, Dr Rick;Kirschner, Dr Rick;Kirschner, Richard E 📂 Library 📅 2006 🏛 McGraw-Hill Publishing 🌐 English

Explains how to: <ul> <li>Identify 10 bothersome behaviors and deal successfully with each of them</li><li>Understand why people become difficult</li><li>Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more</li><li>Cultivate the nine ""take-charge"" skills that

Dealing with difficult people

📁 Dealing with difficult people

📂 Library 📅 2018 🏛 Harvard Business Review Press 🌐 English

La 4e de couverture indique : "At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research

Dealing with Difficult People

📁 Dealing with Difficult People

✍ Lilley, Roy 📂 Library 📅 2013 🏛 Kogan Page 🌐 English

Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition includes a brand