Data flow model of a total service quality management system : Chia-Hao Chang and Jimming T. Lin. Comput. ind. Engng 21(1–4), 117 (1991)

• Publisher: Elsevier Science
• Year: 1992
• Tongue: English
• Weight: 228 KB
• Volume: 32
• Category: Article
• ISSN: 0026-2714
• DOI: 10.1016/0026-2714(92)90689-i