Customer service in libraries : best practices

Customer Service in Libraries: Best Prac

📁 Customer Service in Libraries: Best Practices

✍ Charles Harmon 📂 Library 📅 2013 🏛 Scarecrow Press 🌐 English

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-

📁 Breakthrough customer service : best practices of leaders in customer support

📂 Library 🏛 Toronto : 🌐 English

xviii, 434 p. : ill. ; 24 cm

Customer Service in Libraries

📁 Customer Service in Libraries

✍ Charles Harmon 📂 Library 📅 2013 🏛 Scarecrow Press 🌐 English

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-

Practical Zendesk Administration: Best p

📁 Practical Zendesk Administration: Best practices for setting up your customer service platform

✍ Stafford Vaughan 📂 Library 📅 2012 🏛 O'Reilly Media 🌐 English

<div>Implementing Zendesk as part of your company's operations can be a time-consuming process. In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popula

Practical Zendesk Administration: Best p

📁 Practical Zendesk Administration: Best practices for setting up your customer service platform

✍ Stafford Vaughan 📂 Library 📅 2012 🏛 O'Reilly Media 🌐 English

<div><i>"Reading the chapters are like reading the notes we never wrote when we designed the product. Stafford's ability to enlighten readers on how to use the product better and the reasons for the design decisions in Zendesk never ceases to impress us."<br><b>-Mikkel Svane, Founder and CEO at Zend

Practical Zendesk Administration: Best p

📁 Practical Zendesk Administration: Best practices for setting up your customer service platform

✍ Stafford Vaughan 📂 Library 📅 2012 🏛 O'Reilly Media 🌐 English

Implementing Zendesk as part of your company's operations can be a time-consuming process. In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular cus

Customer service in libraries : best practices

✦ Synopsis