Breakthrough customer service : best practices of leaders in customer support

Publisher: Toronto :
Tongue: English
Category: Library

⬇ Acquire This Volume

No coin nor oath required. For personal study only.

✦ Synopsis

xviii, 434 p. : ill. ; 24 cm

📜 SIMILAR VOLUMES

Customer Service in Libraries: Best Prac

📁 Customer Service in Libraries: Best Practices

✍ Charles Harmon 📂 Library 📅 2013 🏛 Scarecrow Press 🌐 English

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-

📁 Customer service in libraries : best practices

📂 Library 📅 2013 🏛 Lanham : The Scarecrow Press, Inc. 🌐 English

1 online resource (x, 108 pages) :

📁 How to turn customer service into custumer sales

📂 Library 🌐 English

Practical Handbook of CUSTOMER SERVICE O

📁 Practical Handbook of CUSTOMER SERVICE OPERATIONS

✍ Warren Blanding (auth.) 📂 Library 📅 1989 🏛 Springer US 🌐 English

<p>Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Herbert Goeler of American Cyanamid and Keith Slater of Johns-Manville, the latter now retired, are c

Practical Zendesk Administration: Best p

📁 Practical Zendesk Administration: Best practices for setting up your customer service platform

✍ Stafford Vaughan 📂 Library 📅 2012 🏛 O'Reilly Media 🌐 English

<div>Implementing Zendesk as part of your company's operations can be a time-consuming process. In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popula

Practical Zendesk Administration: Best p

📁 Practical Zendesk Administration: Best practices for setting up your customer service platform

✍ Stafford Vaughan 📂 Library 📅 2012 🏛 O'Reilly Media 🌐 English

<div><i>"Reading the chapters are like reading the notes we never wrote when we designed the product. Stafford's ability to enlighten readers on how to use the product better and the reasons for the design decisions in Zendesk never ceases to impress us."<br><b>-Mikkel Svane, Founder and CEO at Zend