Customer Relationships Management in Organizations

[Management for Professionals] Customer

[Management for Professionals] Customer Relationship Management in the Financial Industry || Organization of Knowledge Discovery and Customer Insight Activities

✍ Rajola, Federico 📂 Article 📅 2013 🏛 Springer Berlin Heidelberg 🌐 German ⚖ 413 KB

An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack

[Management for Professionals] Customer

[Management for Professionals] Customer Relationship Management in the Financial Industry || The Organization of Data Warehouse Activities

✍ Rajola, Federico 📂 Article 📅 2013 🏛 Springer Berlin Heidelberg 🌐 German ⚖ 313 KB

An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack

[Management for Professionals] Customer

[Management for Professionals] Customer Relationship Management in the Financial Industry || CRM Project Organization in the Financial Industry

✍ Rajola, Federico 📂 Article 📅 2013 🏛 Springer Berlin Heidelberg 🌐 German ⚖ 506 KB

An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack

Statistical Methods in Customer Relation

Statistical Methods in Customer Relationship Management (Kumar/Statistical Methods in Customer Relationship Management) || Customer Relationship Management

✍ Kumar, V.; Petersen, J. Andrew 📂 Article 📅 2012 🏛 John Wiley & Sons, Ltd ⚖ 72 KB

Compatibility Management: Customer‐to‐Cu

Compatibility Management: Customer‐to‐Customer Relationships in Service Environments

✍ Martin, Charles L.; Pranter, Charles A. 📂 Article 📅 1989 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 946 KB

Statistical Methods in Customer Relation

Statistical Methods in Customer Relationship Management (Kumar/Statistical Methods in Customer Relationship Management) || Customer Acquisition

✍ Kumar, V.; Petersen, J. Andrew 📂 Article 📅 2012 🏛 John Wiley & Sons, Ltd ⚖ 219 KB