✦ LIBER ✦

Customer loyalty in e-commerce: an exploration of its antecedents and consequences

✍ Scribed by Srini S. Srinivasan; Rolph Anderson; Kishore Ponnavolu

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Online Word-of-Mouth (or Mouse): An Expl

✍ Tao Sun; Seounmi Youn; Guohua Wu; Mana Kuntaraporn 📂 Article 📅 2006 🏛 John Wiley and Sons 🌐 English ⚖ 167 KB

An empirical analysis of the antecedents

✍ Hsu, Chia-Lin; Wu, Cou-Chen; Chen, Mu-Chen 📂 Article 📅 2012 🏛 Springer 🌐 English ⚖ 383 KB

Antecedents of Customer Satisfaction and

✍ Ha, Young Wook; Park, Myeong Cheol 📂 Article 📅 2013 🏛 John Wiley and Sons 🌐 English ⚖ 387 KB

Antecedents and consequences of the qual

✍ Bruhn, Manfred; Schnebelen, Stefanie; Schäfer, Daniela 📂 Article 📅 2014 🏛 Elsevier Science 🌐 English ⚖ 584 KB

The effect of perceived service quality

✍ Kassim, Norizan; Asiah Abdullah, Nor 📂 Article 📅 2010 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 224 KB

Online Customer Experience in e-Retailin

✍ Rose, Susan; Clark, Moira; Samouel, Phillip; Hair, Neil 📂 Article 📅 2012 🏛 Elsevier Science 🌐 English ⚖ 409 KB