✦ LIBER ✦

Customer development and retention on a Web-banking site

✍ Scribed by Geoffrey Van Meer

Publisher: John Wiley and Sons
Year: 2006
Tongue: English
Weight: 144 KB
Volume: 20
Category: Article
ISSN: 1094-9968
DOI: 10.1002/dir.20056

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

The impact of customer satisfaction and

The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development

✍ Thorsten Hennig-Thurau; Alexander Klee 📂 Article 📅 1997 🏛 John Wiley and Sons 🌐 English ⚖ 364 KB 👁 1 views

Customer satisfaction with a company's products or services is often seen as the key to a company's success and long-term competitiveness. In the context of relationship marketing, customer satisfaction is often viewed as a central determinant of customer retention. However, the few empirical invest

A review of heating and ventilation web

A review of heating and ventilation web sites on internet

✍ Kumar, Ashok ;Vashisth, Sumant ;Satyanarayana, Chimalapati 📂 Article 📅 1997 🏛 American Institute of Chemical Engineers 🌐 English ⚖ 495 KB 👁 2 views

User-producer interaction in Web site de

User-producer interaction in Web site development: Motives, modes, and misfits

✍ Frank J. van Rijnsoever; Jan Faber; Marnix L.J. Brinkman; Marijn A. van Weele 📂 Article 📅 2010 🏛 John Wiley and Sons 🌐 English ⚖ 103 KB

At the movies, on the Web: An investigat

At the movies, on the Web: An investigation of the effects of entertaining and interactive Web content on site and brand evaluations

✍ Arthur A. Raney; Laura M. Arpan; Kartik Pashupati; Dale A. Brill 📂 Article 📅 2003 🏛 John Wiley and Sons 🌐 English ⚖ 147 KB 👁 1 views

The World Bank's World Development Repor

The World Bank's World Development Report 2011 on conflict, security and development: A critique through five vignettes

✍ Gareth A. Jones; Dennis Rodgers 📂 Article 📅 2011 🏛 John Wiley and Sons 🌐 English ⚖ 137 KB

This article considers the World Bank's World Development Report 2011 on Conflict, Security and Development. It offers critical analysis of some of the WDR's underlying premises through five 'vignettes' focusing respectively on the report's bibliography, the work of Charles Tilly, the way that gangs

Development and implementation of a righ

Development and implementation of a right-to-know web site that presents estimated cancer risks for air emissions of large industrial facilities

✍ Ad M.J. Ragas; Mark A.J. Huijbregts; Eric H. van Kaathoven; Johan H. Wolsink; Je 📂 Article 📅 2006 🏛 Society of Environmental Toxicology and Chemistry 🌐 English ⚖ 325 KB 👁 1 views

## Abstract A publicly accessible web site was developed that provides environmental information on air emissions of local facilities in 3 regions in the Netherlands. Compared with other environmental right‐to‐know initiatives, the main innovative aspect of this web site is the presentation of emis