Cultivating a culture of respectful engagement

✍ Scribed by Mitchell Kusy; Elizabeth Holloway

• Book ID: 102473199
• Publisher: John Wiley and Sons
• Year: 2010
• Weight: 191 KB
• Volume: 2010
• Category: Article
• ISSN: 1087-8149
• DOI: 10.1002/ltl.442

✦ Synopsis

Abstract

In their research, the authors found that 94 percent of leaders they surveyed reported working with toxic, disruptive, or uncivil people—people who use sarcasm, blame, disrespect, and even sabotage to pursue their own ends. Over time, tolerance of such behavior can lead to toxic systems that are particularly resistant to change. The authors outline strategies that can disrupt such toxic systems and create a culture of respectful engagement.