๐”– Scriptorium
โœฆ   LIBER   โœฆ

๐Ÿ“

Crm Customer Relationship Management


Publisher
McGraw-Hill
Year
2008
Tongue
English
Leaves
3
Category
Library

โฌ‡  Acquire This Volume

No coin nor oath required. For personal study only.


๐Ÿ“œ SIMILAR VOLUMES


CRM: Redefining Customer Relationship Ma
โœ Jeffrey Peel ๐Ÿ“‚ Library ๐Ÿ“… 2002 ๐Ÿ› Digital Press ๐ŸŒ English

In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizat

Crm: Redefining Customer Relationship Ma
โœ Safari, an O'Reilly Media Company.; Peel, Jeffrey ๐Ÿ“‚ Library ๐Ÿ“… 2002 ๐Ÿ› Digital Press; Digital Press ๐ŸŒ English

In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizat

Strategic Customer Management: Integrati
โœ Adrian Payne; Pennie Frow ๐Ÿ“‚ Library ๐Ÿ“… 2013 ๐Ÿ› Cambridge University Press ๐ŸŒ English

"The strategic management of customer relationships is a critical activity for all enterprises. The means of effectively managing relationships with customers are typically addressed under the headings of relationship marketing and customer relationship management (CRM), to name but two terms used t

Customer Relationship Management
โœ Kristin L. Anderson, Carol J. Kerr ๐Ÿ“‚ Library ๐Ÿ“… 2001 ๐Ÿ› McGraw-Hill ๐ŸŒ English

This reader-friendly series is must read for all levels of managers All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help manage