Creative Problem Solving: A Guide for Trainers and Management

✍ Scribed by Arthur B. VanGundy

• Year: 1987
• Tongue: English
• Leaves: 209
• Category: Library

✦ Synopsis

Creative problem solving (CPS) is a six-step process designed to help people systematically resolve nonroutine, ambiguous types of problems. Because most organizational problems tend to be nonroutine, skill in using CPS process can confer a significant competitive advantage. Creative Problem Solving gives training managers the information they need to develop and teach a course on CPS. VanGundy provides an overview of the process, elements of the creative climate needed to foster CPS and innovative thinking, creative thinking exercises designed to illustrate specific CPS principles, and easy-to-follow descriptions of proven idea-generated methods.

✦ Table of Contents

Contents......Page 8
Figures......Page 10
1. Introduction to Creative Problem Solving......Page 14
2. Creative Thinking Climates......Page 32
3. Creative Thinking Exercises: Part I......Page 44
4. Creative Thinking Exercises: Part II......Page 62
5. Description of the CPS Process......Page 76
6. Objective-Finding......Page 88
7. Fact-Finding......Page 102
8. Problem-Finding......Page 114
9. Idea-Finding: Individual Techniques......Page 126
10. Idea-Finding: Group Techniques......Page 144
11. Solution-Finding......Page 162
12. Acceptance-Finding......Page 172
13. Facilitating and Troubleshooting CPS Groups......Page 186
Bibliography......Page 198
B......Page 204
E......Page 205
I......Page 206
P......Page 207
S......Page 208
Y......Page 209