๐”– Bobbio Scriptorium
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Correlates of hospitalized patients' perceptions of service quality

โœ Scribed by Barbara A. Niedz


Book ID
111658518
Publisher
John Wiley and Sons
Year
1998
Tongue
English
Weight
68 KB
Volume
21
Category
Article
ISSN
0160-6891

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MEASURING CUSTOMERS' PERCEPTIONS OF LOGI
โœ Mohammed Rafiq; Harlina S. Jaafar ๐Ÿ“‚ Article ๐Ÿ“… 2007 ๐Ÿ› Wiley (John Wiley & Sons) ๐ŸŒ English โš– 447 KB

Despite its importance, with the major exception of Mentzer and colleagues, the development and measurement of the Logistics Service Quality construct (LSQ) has been relatively under researched. This paper reports the testing and validation of the LSQ instrument (Mentzer, Flint, and Kent 1999) in th