## Abstract User‐directed technologies such as the Web are becoming more prevalent. To understand the usage of these technologies the characteristics of users need to be studied. The focus here is on one user characteristic: consumer knowledge content. Based on qualitative and quantitative analyses
✦ LIBER ✦
Consumer Emotional Intelligence: Conceptualization, Measurement, and the Prediction of Consumer Decision Making
✍ Scribed by Kidwell, Blair; Hardesty, David M.; Childers, Terry L.
- Book ID
- 121186030
- Publisher
- University of Chicago Press
- Year
- 2008
- Tongue
- English
- Weight
- 266 KB
- Volume
- 35
- Category
- Article
- ISSN
- 0093-5301
- DOI
- 10.1086/524417
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