Consultancy in Public Services: Empowerment and Transformation

✍ Scribed by Adams, Robert; Tovey, Wade

Publisher: Policy Press
Year: 2012
Tongue: English
Leaves: 240
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Based on the authors' twenty-five year experience of consultancy in the public services, this book develops an empowering approach to thinking about and doing consultancy with public services. It challenges the traditional view that the consultants are brought in as experts and instead examines ways of using consultancy to empower staff, patients, service users and members of the public, so that they can take part in developing, changing, innovating and ultimately transforming these services. The book includes chapters explaining consultancy, on preparing bids, on negotiations and on the importance of assessment and review which are geared towards the needs of those working in public and third sectors, either as or with consultants. It includes a glossary, abbreviations, helpful contacts and websites which are valuable for quick reference and to aid further understanding.

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