Training experiences and usage intention
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Ritu Agarwal; Jayesh Prasad; Michael C. Zanino
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Article
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1996
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Elsevier Science
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English
โ 287 KB
User perceptions about the attributes of an information system have been found to be good predictors of system utilization intentions . This paper explores the ef fects of an important intervention , user training , on the development of user perceptions about a target system . The theoretical model