Concepts in Enterprise Resource Planning

✍ Scribed by Monk, Ellen F;Wagner, Bret

• Publisher: Cengage Learning
• Year: 2012
• Tongue: English
• Leaves: 274
• Category: Library

✦ Synopsis

Learn how to master and maximize enterprise resource planning (ERP) software -- which continues to grow in importance in business today -- with the latest edition of Monk/Wagner's successful CONCEPTS IN ENTERPRISE RESOURCE PLANNING. Discover how to use ERP tools to increase growth and productivity as you learn how to effectively combine an organization's numerous functions into one comprehensive, integrated system. CONCEPTS IN ENTERPRISE RESOURCE PLANNING, 4E reflects the latest trends and updates in ERP software while demonstrating how to make the most of this important technology. The authors introduce the basic functional areas of business and how they are related. The book demonstrates how information systems that are not effectively integrated fail to support business functions and business processes that extend across functional area boundaries. By contrast, you clearly see how integrated information systems help organizations improve business process and provide managers with accurate, consistent, and current data for making informed strategic decisions. All-new sidebar cases and real examples throughout this edition not only thoroughly introduce the practical aspects of enterprise resource planning, but also prepare you for ongoing ERP success in business today and tomorrow.

✦ Table of Contents

Cover......Page 1
Title Page......Page 5
Copyright......Page 6
Brief Contents......Page 9
Table of Contents......Page 11
Preface......Page 17
Introduction......Page 21
Functional Areas and Business Processes......Page 22
Functional Areas and Business Processes of a Very Small Business......Page 26
Functional Area Information Systems......Page 28
Exercises......Page 36
For Further Study and Research......Page 37
Introduction......Page 39
The Evolution of Information Systems......Page 40
ERP Software Emerges: SAP and R/3......Page 45
ERP for Midsized and Smaller Companies......Page 54
Choosing Consultants and Vendors......Page 55
Questions about ERP......Page 56
Key Terms......Page 64
For Further Study and Research......Page 65
Introduction......Page 69
Overview of Fitter Snacker......Page 70
Problems with Fitter Snacker's Sales Process......Page 71
Sales and Distribution in ERP......Page 76
A Standard Order in SAP ERP......Page 78
Customer Relationship Management (CRM)......Page 86
Key Terms......Page 94
Exercises......Page 95
For Further Study and Research......Page 96
Introduction......Page 97
Production Overview......Page 98
The Production Planning Process......Page 102
ERP and Suppliers......Page 128
Exercises......Page 134
For Further Study and Research......Page 135
Introduction......Page 137
Accounting Activities......Page 138
Operational Decision-Making Problem: Credit Management......Page 143
Product Profitability Analysis......Page 147
Management Reporting with ERP Systems......Page 156
The Enron Collapse......Page 159
Implications of the Sarbanes-Oxley Act for ERP Systems......Page 162
Trends in Financial Reporting-XBRL......Page 170
Chapter Summary......Page 171
Exercises......Page 172
For Further Study and Research......Page 177
Introduction......Page 179
Problems with Fitter's Human Resources Processes......Page 180
Human Resources with ERP Software......Page 187
Advanced SAP ERP Human Resources Features......Page 192
Additional Human Resources Features of SAP ERP......Page 197
Exercises......Page 200
For Further Study and Research......Page 201
Introduction......Page 203
Process Modeling......Page 204
Process Improvement......Page 217
ERP Workflow Tools......Page 220
Implementing ERP Systems......Page 223
Implementation and Change Management......Page 226
Exercises......Page 231
For Further Study and Research......Page 234
Introduction......Page 235
Radio Frequency Identification (RFID) Technology......Page 236
Business Intelligence/Business Analytics......Page 239
In-Memory Computing......Page 240
Mobile Computing......Page 244
From Internet-Enabled to Cloud Computing......Page 246
SaaS: Software as a Service......Page 249
Exercises......Page 258
For Further Study and Research......Page 259
Glossary......Page 263
Index......Page 269