✦ LIBER ✦

Comparing Line and HR Executives' Perceptions of HR Effectiveness: Services, Roles, and Contributions

✍ Scribed by Patrick M. Wright; Gary C. McMahan; Scott A. Snell; Barry Gerhart

Publisher: John Wiley and Sons
Year: 2001
Tongue: English
Weight: 443 KB
Volume: 40
Category: Article
ISSN: 0090-4848
DOI: 10.1002/hrm.1002

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

This study compares HR and line executives' evaluations of the effectiveness of the HR function in terms of its service delivery, roles, and contributions to the firm. Survey responses from 44 HR and 59 line executives from 14 companies indicated that (a) HR executives consistently rated the functions' effectiveness higher than did line executives, and (b) the greatest differences were observed on the more important and/or strategic aspects of HR. Implications for improving HR effectiveness are discussed. © 2001 John Wiley & Sons, Inc.

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