Coaching and mentoring : practical techniques for developing learning and performance

✍ Scribed by Melville Leedham; Eric Parsloe

• Year: 2022
• Tongue: English
• Leaves: 309
• Edition: Fourth
• Category: Library

✦ Table of Contents

Praise for Coaching and Mentoring, 4th edition
Title Page
Copyright Page
Contents
Acknowledgements
01 Introduction to this edition of Coaching and Mentoring
References
Part One The purpose, nature and practice of coaching and mentoring
02 Coaching – what the research says
Coaching effectiveness is always contextual
What coaching can achieve
What we can say about coaching
Is that all?
The rise of the e-coach
Conclusion
Notes
03 Learning and adaptability
The key purpose of coaching and mentoring
What do we mean by learning and adaptability?
Why is some change harder to adapt to than others?
What makes change ‘stick’?
References
Note
04 The core skills
Core skill – listening
Core skill – asking questions
Core skill – giving feedback
Summary
References
05 The toolkit chapter
‘Route map’ models
Models to help you and your client think about a situation and work with it
References
06 Awareness of individual differences
Ways of understanding and working with ‘how we are’
Culture, purpose, values and beliefs
Capabilities
The impact of stress on ‘how we are’
Reflection and mindfulness as tools to create greater self and other awareness
References
Note
07 Supervision for coach or mentor
What is coaching supervision?
Different types of supervision for coaches and mentors
Models and techniques to support supervision for coaches and mentors
How much supervision is recommended?
How long should you work with the same supervisor?
How does supervision add value?
Conclusion – supervision for effective continuous professional development
References
08 Stories of coaching and mentoring
Story 1: Stepping onto the balcony
Story 2: The value of listening
Story 3: Not enough emotion?
Story 4: Keeping it real
Story 5: In-house coaching
Story 6: Listening to dissonance
Story 7: Staying the course
Story 8: Building broader leadership
Story 9: Brief coaching
Story 10: Making space for the team to think together
Story 11: Reinvigorating a coaching programme
Part Two How to effectively implement coaching and mentoring in organizations
09 Why invest in coaching and mentoring? What and where is the need?
What is great coaching and mentoring?
What is the focus of a coaching and mentoring agenda, and where will it have the greatest impact?
How do you build a business case and get buy-in?
What will you measure and how will you measure it?
References
10 Coaching and mentoring: what they are and how they are used in organizations
What are coaching and mentoring?
The emergence of the coach-mentor
How organizations implement coaching and mentoring
What purposes do organizations use coaching and mentoring for?
A coaching culture – what is it and how can I create it?
Conclusions
References
11 Implementing coaching and mentoring
Initiation
Communication and buy-in with stakeholders
Importance of sponsorship within the organization
Design/creation
Setting up your project team
Effective processes
Virtual and face-to-face conversations
Evaluation/impact review and learning
What derailers might you face and how can you address them?
Checklist for successful implementation
References
12 Roles and responsibilities in coaching and mentoring
Whose role and responsibility are coaching and mentoring in organizations?
Conclusion
References
13 Supervision in practice
The role of supervision in developing coaching capacity in the organization
The fundamentals for implementing supervision
Outcomes of a ‘built in’ approach to supervision
What next?
Summary
Checklist
References
14 Coaching the team
Introduction to team coaching
Why team coaching now?
What do we mean by coaching a team?
Learning teams: the link between high-performing teams and teams that can reflect on their own process
Role of the leader in coaching the team
Role and relationships of the team coach-mentor
Unlocking connection and belonging
Team coach-mentoring contract
Team coaching objective
Summary
References
15 Coaching and mentoring in the system and the impact of culture
We are all influenced by and have impact on the systems around us
The individual as a cultural system
The organization as a cultural system
Onboarding and transition coaching
Introducing and embedding a coaching culture
Conclusion
References
16 What’s next?
Changes in people
Changes in technology
Changes in organization
References
Appendix: Professional governing bodies
European Mentoring and Coaching Council (EMCC)
International Coaching Federation (ICF)
Association for Coaching (AC)
Association for Professional Executive Coaching and Supervision (APECS)
The International Society for Coaching Psychology (ISCP)
Association of Coaching Supervisors (AOCS)
Index