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Charting service quality gaps

✍ Scribed by Candido, Carlos J. F.; Morris, D. S.

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Service quality: gaps in the Malaysian t

✍ Norizan Mohd Kassim; Jamil Bojei 📂 Article 📅 2002 🏛 Elsevier Science 🌐 English ⚖ 99 KB

The implications of service quality gaps

✍ Cândido, Carlos J. F.; Morris, D. S. 📂 Article 📅 2001 🏛 Taylor and Francis Group 🌐 English ⚖ 580 KB

Service quality gaps of business custome

✍ Kee-Kuo Chen; Ching-Ter Chang; Cheng-Sheng Lai 📂 Article 📅 2009 🏛 Elsevier Science 🌐 English ⚖ 359 KB

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✍ Reyers, Belinda 📂 Article 📅 2013 🏛 Taylor and Francis Group 🌐 English ⚖ 76 KB

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[Service Science: Research and Innovatio

✍ Maglio, Paul P.; Kieliszewski, Cheryl A.; Spohrer, James C. 📂 Article 📅 2010 🏛 Springer US ⚖ 509 KB