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Chargeback and maturity of IS use

โœ Scribed by Craig A. VanLengen; James N. Morgan

Book ID
103899178
Publisher
Elsevier Science
Year
1993
Tongue
English
Weight
844 KB
Volume
25
Category
Article
ISSN
0378-7206

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โœฆ Synopsis

A survey of IS executives was conducted to assess their use of chargeback systems and the maturity of IS management and use. The majority of respondents reported the use of some form of chargeback system that recovered the costs of providing IS services. Findings indicate a positive relationship between sophisticated chargeback systems and most measures of maturity of IS management and use. However, a significant negative relationship was found between level of chargeback and measures of strategic use of IS.

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