β Scribed by Robert A Paton, James McCalman
No coin nor oath required. For personal study only.
Guiding readers through the technological, organizational and people-oriented strategies that managers use to implement change, the Third Edition has been revised to cover power, politics, culture and gender. The authors have also added international case studies that set change management within the context of globalization. The text provides readers with frameworks for applying different models of change to different scenarios; offers proactive approaches to change that relate to business performance and gives practical, step-by-step guidance on handling change.
Cover
......Page 1
Contents......Page 6
List of figures......Page 11
List of tables......Page 14
List of mini cases......Page 15
Notes on authors......Page 16
Foreword......Page 17
Acknowledgements......Page 19
PART 1 - THE IMPACT AND DEFINITION OF CHANGE......Page 22
Introducing Change Management......Page 24
1 The Nature of Change......Page 39
2 Change and the Manager......Page 60
3 Managing Change from a Gender Perspective......Page 80
4 Mapping Change......Page 96
PART 2 - INTERVENTION STRATEGIES......Page 120
5 The Systems Approach to Change......Page 122
6 Cases in Intervention......Page 145
7 Total Project Management......Page 157
8 Competing Narratives......Page 171
PART 3 - THE ORGANIZATIONAL DEVELOPMENT MODEL......Page 184
9 People Management......Page 186
10 Organizations Can Develop......Page 213
11 The Objective Outsider......Page 249
12 Organizational Politics and Change......Page 272
13 The Learning Organization......Page 298
PART 4 - PRACTICAL CASES IN CHANGE MANAGEMENT......Page 320
14 Managing Knowledge and Change: an IBM Case Study......Page 322
15 A Case Study in Business Growth: Change at Smokies......Page 340
16 Intervention Cases......Page 356
17 Organizational Development Cases......Page 377
Epilogue......Page 397
References......Page 407
Index......Page 422
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