Causes for complaining behaviour intentions: the moderator effect of previous customer experience of the restaurant

✍ Scribed by Moliner Velázquez, Beatriz; Fuentes Blasco, María; Gil Saura, Irene; Berenguer Contrí, Gloria

• Book ID: 120969279
• Publisher: Emerald Group Publishing Limited
• Year: 2010
• Tongue: English
• Weight: 268 KB
• Volume: 24
• Category: Article
• ISSN: 0887-6045
• DOI: 10.1108/08876041011081087