Business Process Management Systems: Strategy and Implementation

✍ Scribed by James F. Chang

• Publisher: Auerbach Publications
• Year: 2005
• Tongue: English
• Leaves: 293
• Edition: 1
• Category: Library

✦ Synopsis

I like it. This is a good review with the theory, the evolutions of the theories and couple of more practical chapters. Well written and easy to understand

✦ Table of Contents

Table of Contents......Page 4
Acknowledgments......Page 9
About the Author......Page 10
Theories of Process Management......Page 11
What Is Process Management?......Page 12
Early Process Concepts......Page 14
Modern Process Management Theories......Page 16
Total Quality Management Movement (TQM)......Page 17
What Is Total Quality Management (TQM)?......Page 18
Implications of Total Quality Management (TQM)......Page 23
Six Sigma......Page 26
Business Process Reengineering (BPR)......Page 28
Implications of Business Process Reengineering (BPR)......Page 30
Comparing Business Process Reengineering (BPR), Total Quality Management (TQM), and Six Sigma......Page 35
Notes......Page 37
Business Process Management......Page 39
Processes Are Assets......Page 40
Processes Should Be Managed and Continuously Improved......Page 42
Information Technology (IT) Is an Essential Enabler......Page 43
Process-Oriented Organizational Structure......Page 44
Appoint Process Owners......Page 45
Top-Down Commitment, Bottom-Up Execution......Page 46
Use Information Technology (IT) to Manage Processes......Page 47
Continuous Learning and Process Improvement......Page 48
Align Employee Rewards to Process Performance......Page 49
The Value of Information Technology (IT)......Page 50
Convergence of Process-Focused Management Practices......Page 52
Process Management Lifecycle......Page 54
Notes......Page 55
Overview of Business Process Management System......Page 58
Bridging the Business Information Technology (IT) Gap......Page 59
Process-Centric Integration......Page 60
Process Simulation......Page 62
Process Management......Page 63
Introduction of the Process Layer......Page 64
Deficiencies of Point-to-Point Interface......Page 65
Business Process Management System (BPMS) Application Integration Framework......Page 66
Separation of Process from Business Applications......Page 67
How Business Process Management System (BPMS) Can Benefit Business Process Reengineering (BPR) Initiatives......Page 70
How Business Process Management (BPM) Can Benefit Quality Programs......Page 74
Notes......Page 78
Data Integration Technology......Page 79
Open Database Connectivity (ODBC)......Page 80
Object Linking & Embedding Database (OLE DB)......Page 82
Java Database Connectivity (JDBC)......Page 83
Notes......Page 86
Messaging-Based Integration Technology......Page 87
Point-to-Point Messaging Process......Page 89
Publish-and-Subscribe Messaging Process......Page 91
Synchronous Messaging......Page 93
Transactional Messaging......Page 96
Notes......Page 98
Component-Based Integration Technology......Page 99
Remote Procedure Call (RPC)......Page 100
The Shift Toward Object-Oriented Programming......Page 103
Advent of Component-Based Technology......Page 104
Elements of CORBA......Page 106
CORBA Invocation Modes......Page 109
CORBA Services......Page 111
CORBA Component Model......Page 112
Microsoft Component Technologies......Page 113
COM+ Queued Component Service......Page 116
COM+ Event Service......Page 118
Microsoft .NET......Page 119
.NET Remoting......Page 121
.NET Web Service......Page 122
Java Component Technologies......Page 124
Servlet and EJB......Page 125
Java Component Container Services......Page 127
Remote Method Invocation over Internet Inter-ORB Protocol (RMI-IIOP)......Page 128
Java Transaction API (JTA)......Page 131
Java Naming and Directory Interface (JNDI)......Page 132
J2EE Connector Architecture......Page 133
Java API for XML Processing (JAXP)......Page 136
Java API for XML Registries (JAXR)......Page 137
Summary......Page 138
Workflow Technology......Page 139
Production Workflow......Page 141
Administrative Workflow......Page 142
Ad Hoc Workflow......Page 143
Workflow Reference Model......Page 144
Workflow Process Definition Component......Page 145
Workflow Engine......Page 149
Workflow Client Application......Page 150
Workflow Reference Model Interface 1......Page 151
Workflow Reference Model Interface 4......Page 152
Asynchronous Service Access Protocol (ASAP)......Page 154
Workflow Extensible Markup Language (Wf-XML 2.0)......Page 156
Workflow Reference Model Interface 5......Page 159
Differences between Workflow Management System (WfMS) and Business Process Management System (BPMS)......Page 161
Notes......Page 163
Different Types of Business Process Management Systems......Page 164
Types of Business Process Management System (BPMS) Processes......Page 165
Person-to-System Processes......Page 166
Data-Centric Integration Product......Page 168
New Generation of Data-Centric Integration Products......Page 173
Application-Centric Integration Products......Page 176
Messaging Service Layer......Page 177
Message Broker Layer......Page 178
Hub-Spoke Message Broker Architecture......Page 179
Enterprise Service Bus (ESB) Architecture......Page 184
Business Process Designer......Page 186
Business Process Engine......Page 187
Business Activity Monitoring......Page 188
Product Enhancement Strategies......Page 189
Operation of Application-Centric Integration Products......Page 190
Process-Centric Integration Product......Page 191
Process Designer......Page 192
Process Modeling and Simulation......Page 195
Discrete Event Simulation......Page 196
Benefits of Business Process Simulation......Page 198
Integration Services......Page 199
Process Monitor and Workplace Portal......Page 200
Future Business Process Management System (BPMS) Product......Page 201
Design Environment Features......Page 202
Run-Time Environment Features......Page 205
Notes......Page 207
Business Process Management System (BPMS) Standards......Page 208
Development of Business Process Management System (BPMS) Standards......Page 209
Overview of the Process Definition Standards......Page 212
XML Process Definition Language (XPDL)......Page 213
Business Process Modeling Language (BPML)......Page 215
Business Process Execution Language (BPEL)......Page 220
Comparing XML Process Definition Language (XPDL), Business Process Modeling Language (BPML), and Business Process Execution Language (BPEL)......Page 225
Meta-Model Comparison......Page 226
Human Participation Support......Page 227
Cross-Enterprise Collaboration......Page 228
Control Flow Comparison......Page 229
Overview of Process Interaction Standards......Page 233
Service-Oriented Architecture......Page 234
Web Services Stack......Page 235
Web Services Choreography Interface (WSCI)......Page 237
Workflow Extensible Markup Language (Wf-XML) 2.0......Page 240
Comparison of Business Process Execution Language (BPEL), Web Service Choreography Interface (WSCI), and Workflow Extensible Markup Language (Wf-XML)......Page 241
Summary......Page 242
Notes......Page 243
Lessons from Business Process Reengineering (BPR)......Page 244
Business Process Management (BPM) Implementation Methodology......Page 247
Phase 1: Commit......Page 249
Set Strategic Direction......Page 250
Effect Organizational Alignment......Page 252
Phase 2: Research......Page 254
Determine Current Business Processes......Page 255
Establish Process Management Technology Infrastructure......Page 256
Prepare Organization for Change......Page 259
Assemble Project Team......Page 260
Project Charter......Page 264
Phase 4: Design......Page 265
Phase 5: Implement......Page 269
Phase 6: Support......Page 273
Conclusion......Page 274
Notes......Page 275
A......Page 276
B......Page 277
C......Page 279
E......Page 281
F......Page 282
I......Page 283
J......Page 284
M......Page 285
O......Page 286
P......Page 287
R......Page 289
S......Page 290
T......Page 291
W......Page 292
X......Page 293