Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
β Scribed by H. James Harrington; E. K. C. Esseling; Van Nimwegen; H. van Nimwegen
- Publisher
- McGraw Hill Professional
- Year
- 1997
- Tongue
- English
- Leaves
- 335
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Synopsis
This long-awaited companion and update to Harrington's bestselling Business Process Improvement is a hands-on implementation guide. Focusing on upgrading information distriubtion paths to optimize the many processes with which they come in contact, this workbook tells how to document a company's processes, analyze current effectiveness, and more. Illustrations.
π SIMILAR VOLUMES
This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. The author works from the premise that consistently working on improving various aspects of how things are done, large and small
<p>βBusiness Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical s
Praise For Business Process Mapping: Improving Customer Satisfaction, Second Edition"A must-read for anyone performing business process mapping! This treasure shares step-by-stepapproaches and critical success factors, based on years of practical, customer-focused experience.A real winner!"βTimothy