Bureaucratic Encounters: A Pilot Study in the Evaluation of Government Services , by Daniel Katz, Barbara A. Gutek, Robert L. Kahn, and Eugenia Barton

✍ Scribed by Axinn, June

• Book ID: 126940670
• Publisher: Haworth Press Inc
• Year: 1977
• Tongue: English
• Weight: 229 KB
• Volume: 1
• Category: Article
• ISSN: 0364-3107
• DOI: 10.1080/03643107.1977.9914416