𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Building a top-performing organization from the bottom up

✍ Scribed by Timm J. Esque


Publisher
John Wiley and Sons
Year
2002
Weight
110 KB
Volume
41
Category
Article
ISSN
1090-8811

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## Abstract Performance management systems sometimes confuse rather than enlighten managers and employees. The combination of complex processes, competing IT systems, and multiple dashboards often fails to provide the insight needed to bring change, so the metrics become irrelevant. Using a back‐to