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Brand crises: The roles of brand familiarity and crisis relevance in determining the impact on brand evaluations

✍ Scribed by Niraj Dawar; Jing Lei


Book ID
116618292
Publisher
Elsevier Science
Year
2009
Tongue
English
Weight
182 KB
Volume
62
Category
Article
ISSN
0148-2963

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✍ Yung-Cheng Shen; Lien-ti Bei; Chia-Hsien Chu πŸ“‚ Article πŸ“… 2010 πŸ› John Wiley and Sons 🌐 English βš– 125 KB

Utilizing the case-based reminding theory in analogical reasoning, this research proposes that the evaluation of a brand extension can be improved by reminding consumers of a similar brand in the extension category. This effect is derived from a brand-to-brand similarity, in addition to the product-