✦ LIBER ✦

Beyond service quality dimensions in higher education and towards a service contract

✍ Scribed by Rowley, Jennifer

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Service quality in higher education

✍ Quinn, Anita; Lemay, Gina; Larsen, Peter; Johnson, Dana M. 📂 Article 📅 2009 🏛 Taylor and Francis Group 🌐 English ⚖ 134 KB

Service quality assessment in a Greek hi

✍ Zafiropoulos, Costas; Vrana, Vasiliki 📂 Article 📅 2008 🏛 Vilnius Gediminas Technical University 🌐 English ⚖ 262 KB

Service quality in a higher education co

✍ Quintal, Vanessa Ann; Sultan, Parves; Yin Wong, Ho 📂 Article 📅 2012 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 158 KB

Service quality perceptions in higher ed

✍ Cardona, Madeline Melchor; Bravo, Juan José 📂 Article 📅 2012 🏛 Universidad Icesi 🌐 Spanish ⚖ 271 KB

Benchmarking quality implementation in a

✍ Tang, K. H.; Zairi, M. 📂 Article 📅 1998 🏛 Taylor and Francis Group 🌐 English ⚖ 230 KB

Student perceptions of service quality i

✍ Gallifa, Josep; Batallé, Pere 📂 Article 📅 2010 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 285 KB