✦ LIBER ✦

Benchmarking quality implementation in a service context: A comparative analysis of financial services and institutions of higher education. Part I: Financial services sector

✍ Scribed by Tang, K. H.; Zairi, M.

Book ID: 127074603
Publisher: Taylor and Francis Group
Year: 1998
Tongue: English
Weight: 230 KB
Volume: 9
Category: Article
ISSN: 0954-4127
DOI: 10.1080/0954412988352

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