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Beyond Dual-Process Models: Toward a Flexible Regulation System

✍ Scribed by Fritz Strack


Book ID
125178864
Publisher
Lawrence Erlbaum Associates, Inc.
Year
1999
Tongue
English
Weight
789 KB
Volume
10
Category
Article
ISSN
1047-840X

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The failure rate of Customer Relationship Management (CRM) implementations is estimated to be greater than 65%. Lowering the failure rate and supporting the success of information systems (IS) are the ultimate goals of IS practitioners and researchers. However, most previous research in the area has