𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Attribute Perceptions, Customer Satisfaction and Intention to Recommend E-Services

✍ Scribed by Adam Finn; Luming Wang; Tema Frank

Book ID
113663155
Publisher
John Wiley and Sons
Year
2009
Tongue
English
Weight
586 KB
Volume
23
Category
Article
ISSN
1094-9968

No coin nor oath required. For personal study only.

πŸ“œ SIMILAR VOLUMES

Tourist behavioural intentions in relati
Tourist behavioural intentions in relation to service quality and customer satisfaction in Kinmen National Park, Taiwan
✍ Chien Min Chen; Hong Tau Lee; Sheu Hua Chen; Tsun Hung Huang πŸ“‚ Article πŸ“… 2010 πŸ› John Wiley and Sons 🌐 English βš– 324 KB

## ABSTRACT This study assesses tourist satisfaction and its links with service quality using a hierarchical model that combines four primary determinants and eight corresponding sub‐dimensions. A sample of 616 tourists departing from Kinmen Airport was surveyed with a structured questionnaire afte