Antecedents of Consumer Repatronage Intentions and Negative Word-of-Mouth Behaviors Following an Organizational Failure: A Test of Investment Model Predictions

✍ Scribed by Bolkan, San; Goodboy, Alan K.; Bachman, Guy F.

• Book ID: 120552300
• Publisher: Taylor and Francis Group
• Year: 2012
• Tongue: English
• Weight: 281 KB
• Volume: 40
• Category: Article
• ISSN: 0090-9882
• DOI: 10.1080/00909882.2011.573569