Cover
Contents
1 Concept
Explaining agile change management
Five concepts of agile change management
Conclusion
2 Roadmap
Introduction
Part 1: Developing a roadmap
Considerations for use
Using the roadmap
Part 2: Applying the roadmap to your change
Iteration 1
Iteration 2 and subsequent iterations
3 Business need
Introduction
What is business need?
Assigning information to type
Bringing the elements of business need together
Capturing and prioritizing business need
Aligning business need to the roadmap
Developing your business understanding
Understanding who to involve
Identifying requirements
Conclusion
4 Relationship building
Introduction
Understand yourself before understanding others
Personal awareness
Personal leadership
Building relationships with others
Identifying potential relationships
Steps in building relationships
Conclusion
5 Environment
Introduction
Environment and its links to organizational culture
Criteria for an effective environment
Establishing our environment
Environment needs to provide reassurance
Environment needs to provide encouragement
Environment needs to provide motivation
Building a sustaining environment
Conclusion
6 Coaching for Change
Introduction
Understanding behavioural change
Practical application of coping techniques
Interest
Positivity
Participation
Creating resilience
Creating enjoyment
Conclusion
Appendix 1 Change roles
Appendix 2 Change management documents
Appendix 3 Communication activities
Further reading
Index
