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[ACM Press the 2000 ACM conference - Philadelphia, Pennsylvania, United States (2000..-..)] Proceedings of the 2000 ACM conference on Computer supported cooperative work - CSCW '00 - Explaining collaborative filtering recommendations

✍ Scribed by Herlocker, Jonathan L.; Konstan, Joseph A.; Riedl, John

Book ID
120930653
Publisher
ACM Press
Year
2000
Weight
163 KB
Category
Article
ISBN-13
9781581132229

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[ACM Press the 2000 ACM conference - Philadelphia, Pennsylvania, United States (2000..-..)] Proceedings of the 2000 ACM conference on Computer supported cooperative work - CSCW '00 - Expertise recommender
✍ McDonald, David W.; Ackerman, Mark S. πŸ“‚ Article πŸ“… 2000 πŸ› ACM Press 🌐 English βš– 153 KB

Locating the expertise necessary to solve difficult problems is a nuanced social and collaborative problem. In organizations, some people assist others in locating expertise by making referrals. People who make referrals fill key organizational roles that have been identified by CSCW and affiliated