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[ACM Press the 1992 ACM conference - Toronto, Ontario, Canada (1992.11.01-1992.11.04)] Proceedings of the 1992 ACM conference on Computer-supported cooperative work - CSCW '92 - Faltering from ethnography to design

โœ Scribed by Hughes, John A.; Randall, David; Shapiro, Dan


Book ID
121731728
Publisher
ACM Press
Year
1992
Weight
920 KB
Category
Article
ISBN-13
9780897915427

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[ACM Press the 1992 ACM conference - Tor
โœ Bentley, R.; Hughes, J. A.; Randall, D.; Rodden, T.; Sawyer, P.; Shapiro, D.; So ๐Ÿ“‚ Article ๐Ÿ“… 1992 ๐Ÿ› ACM Press โš– 791 KB

This paper relates experiences of a project where an ethnographic study of air traffic controllers is being used to inform the design of the controllers' interface to the flight data base. We outline the current UK air traffic control system, dkcuss the ethnographic work we have undertaken studying