[ACM Press the 13th Annual International
β
Jaeger, Paul T.; Bertot, John Carlo; Shilton, Katie
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Article
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2012
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ACM Press
β 656 KB
As a means to interact with citizens, social media presents governments with many opportunities and challenges. The ways in which these technologies are framed in policy, particularly information policies, heavily shape resulting government-citizen interactions. This paper uses a policy analysis app