A review of performance measurement: Towards performance management
โ Scribed by Paul Folan; Jim Browne
- Publisher
- Elsevier Science
- Year
- 2005
- Tongue
- English
- Weight
- 311 KB
- Volume
- 56
- Category
- Article
- ISSN
- 0166-3615
No coin nor oath required. For personal study only.
โฆ Synopsis
Describes the evolution of performance measurement (PM) in four sections: recommendations, frameworks, systems and inter-organisational performance measurement. Measurement begins with a recommendation, which is a piece of advice related to the measures or structure of performance measurement; frameworks can be dichotomised into a structural and procedural typology that suggests structural framework development has outstripped procedural framework development. The basic requirements for a successful PM system are two frameworks-one structural and one procedural as well as a number of other performance management tools. Inter-organisational performance measurement may be divided into supply chain and extended enterprise performance measurement: the former relying solely on traditional logistics measures, while the latter incorporates the structural aspects of the supply chain system and adds non-logistics perspectives to its measurement arena. Finally, the encroachment of the performance measurement literature into the processes related to performance management is examined, and areas for future research are suggested.
๐ SIMILAR VOLUMES
His areas of expertise are in the design and implementation of corporate valuedobjectives and their linkage to human resources strategies, performance-driven incentive plans, sales compensation programs, performance management systems, management training programs, team dynamics, leadership skills,