𝔖 Bobbio Scriptorium
✦   LIBER   ✦

A review and classification of total quality management research in Australia and an agenda for future research

✍ Scribed by Rahman, Shams‐ur; Sohal, Amrik S.

Book ID
121261173
Publisher
Emerald Group Publishing Limited
Year
2002
Tongue
English
Weight
214 KB
Volume
19
Category
Article
ISSN
0265-671X

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## Abstract Quality management (QM) has become an all‐pervasive management philosophy, finding its way into most sectors of today’s business society. After the initial hype and enthusiasm, it is time to take stock of the knowledge accumulated in what is now a mature field of study and look for dire