A Practical Guide to Assessment Centres and Selection Methods: Measuring Competency for Recruitment and Development

✍ Scribed by Ian Taylor M.B

• Publisher: Kogan Page
• Year: 2007
• Tongue: English
• Leaves: 273
• Category: Library

✦ Synopsis

This book provides advice and tools to effectively introduce, design, and deliver assessment or development centers in an organization. A "how to" manual, it runs through every aspect of running an assessment center, from pre-briefing an organization to the event, the feedback, and the evaluation. It includes a sample framework specifically designed for use at assessment centers and tips for sourcing and developing individual frameworks. It also examines the key critieria used to guide an organization's choice of selection tools and compares asessment centers with other commonly used methods. The free CD ROM contains exercises such as role play, in-tray prioritizing, analytical report writing, and group problem solving, and advice on which exercises to use to assess each competence.

✦ Table of Contents

Cover
......Page 1
Prelims......Page 2
Copyright
......Page 5
Contents......Page 6
Acknowledgements......Page 9
Introduction......Page 10
Part I Assessment Centres......Page 14
1 Is Effective Selection Art or Science? The Case for Assessment Centres......Page 16
What are assessment centres? Two views......Page 17
How effective are assessment centres in comparison with other selection tools?......Page 19
Why do assessment centres have higher validity? Seeing is believing......Page 23
What are some of the issues associated with assessment centres?......Page 25
‘Selling’ the benefits of assessment centres......Page 31
Key tips......Page 35
2 What Are We Assessing? Developing a Competence Framework......Page 36
Types of competence......Page 37
What competence frameworks are available?......Page 39
Developing your own competence framework......Page 40
What are some of the problems in using competence frameworks?......Page 45
Sample framework......Page 49
Key tips......Page 55
What is the optimum time needed for assessment?......Page 56
What to consider when using the activities......Page 59
Communicating with participants......Page 64
Evaluating the process......Page 69
Key tips......Page 71
What makes a good assessor?......Page 72
Remaining neutral – biases in assessment......Page 73
Giving feedback......Page 84
Where can I get assessors from?......Page 90
Key tips......Page 94
5 The Role of Psychometric Instruments in Assessment and Development......Page 95
What are psychometrics?......Page 96
Should psychometrics be included as part of an assessment process?......Page 99
What are some of the issues in using psychometrics?......Page 103
Gaining access to psychometric tests......Page 109
Key tips......Page 111
Sample computer-generated psychometric reports......Page 112
Why devise your own activities?......Page 120
Approaches to devising activities......Page 121
Some additional activities......Page 135
What’s the future for assessments?......Page 137
Key tips......Page 138
7 Further Reading......Page 139
Part II Activities......Page 148
Overview......Page 150
Role play 1......Page 151
Role play 2......Page 155
Role play 3......Page 158
Role play 4......Page 161
Role play 5......Page 164
Role play 6......Page 167
Role play 7......Page 173
Overview......Page 177
In tray 1......Page 179
In tray 2......Page 181
In tray 3......Page 183
1. Crew scheduling......Page 187
2. Accommodation allocation......Page 192
3. Transport manager......Page 195
Overview......Page 201
1. Redundancy......Page 202
2. Delegation......Page 206
3. Charity allocation......Page 211
4. Selection centre......Page 220
General introduction to group exercises in Chapters 12, 13 and 14......Page 224
1. Construction tender......Page 226
Construction tender......Page 228
2. Bridge building......Page 230
3. River crossing......Page 232
Overview......Page 234
1. Letter cards......Page 235
2. Cash register......Page 237
3. Programme planning......Page 244
4. Broadcast appeal......Page 249
5. Who got the job?......Page 251
Overview......Page 254
1. Committee on anti-social behaviour......Page 255
2. Paper castle......Page 259
3. Word groups......Page 261
4. Flight roster......Page 264
Index......Page 268